Returns & Exchanges

At Muudstore, we want you to be completely satisfied with your purchase. If your new fashion items aren't quite right, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.

Return Process

• 1.
  Initiate Your Request

  Log into your Muudstore account and visit the 'Order History' section to select the items you wish to return and receive your prepaid shipping label.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.

• 3.
  Ship the Parcel

  Affix the prepaid return label to your package and drop it off at any authorized courier location or schedule a home pickup through our portal.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects your return, we will process your refund to the original payment method or ship your new exchange size within 5-7 business days.