Frequently Asked Questions

Everything you need to know about your Muudstore experience.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-15 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I find the right size?

Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

Muudstore accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible installment options.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2025.

Can I track my order?

Yes! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.